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Quality Counts summarises the main findings of a series of Quality Assurance and Impact Visits carried out by the HCA for homes delivered under the Agency’s National Affordable Housing Programme (NAHP) 2008-11, across 520 schemes nationwide.
Topic: Design and sustainability
Keywords: Affordable housing, Architecture and design
Date Published: 15 December 2011
Document type: Adobe PDF file
Size: 510.32 KB
Resource Type: Report
Author/Publisher: Homes and Communities Agency
The Quality Assurance and Impact Visits complement the Agency’s compliance activity, providing a valuable understanding of what residents really want from their homes.
Findings from the Quality Assurance and Impact Visits will be used to inform the Agency’s approach to delivering the new Affordable Homes programme, helping to ensure continuous improvement in the quality of homes funded by the HCA.
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