While our standards apply to Registered Providers regardless of size, the focus of our activity is on larger, more complex organisations that own and/or manage more than 1,000 homes. As a result, smaller Providers should expect to have less regulatory engagement. In general however, our regulatory engagement will always include a review of:
Where we have received evidence that a small association is not meeting the regulatory standards, in the interest of transparency, we publish a regulatory notice (see table below).
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You can contact us by email on email@example.com or you can phone 0300 1234 500 (option 2) and speak to our Referrals & Regulatory Enquiries Team.